Max Air has announced that it is resuming domestic flight operations from Sunday July 30 2023, following a temporary suspension due to safety concerns.
Daily News 24 reports that the company disclosed this in a press statement by its management on Twitter.
“We want to express our gratitude to our valued customers for their understanding and patience during this period.” The statement said.
“Safety is at the core of MaxAir Limited‘s values, and we take our commitment to passenger safety with the utmost seriousness.” The statement added.
Max Air also noted that after conducting a thorough internal investigation, it was brought to their attention that our operations were impacted by adulterated fuel.
“We promptly initiated an in-house audit and, in the interest of passenger safety, voluntarily suspended our operations for two days before the intervention of the Nigerian Civil Aviation Authority (NCAA).
“We would like to reassure all our passengers that we have been working diligently to address the safety concerns raised during this suspension period. Our dedicated team has been working around the clock to resolve these issues.
“We understand the importance of your travel plans and the trust you place in MaxAir Limited. We apologize for any disruption caused and assure you that our customer support team is available to assist with any inquiries and provide you with the necessary support to make your travel experience seamless.” The management said.
Daily News 24 had earlier reported that the Nigeria Civil Aviation Authority (NCAA) suspended the domestic operations of Max Air on Thursday, July 13, 2023.
NCAA ordered the suspension of Parts A3 and D43 regarding the use of the Boeing 737 aircraft type with immediate effect in a letter referenced as “NCAA/DG/AIR/11/16/363.”
Part A3 deals with the airline’s aircraft authorization, while D43 deals with aircraft listing of the operations specifications issued to Max Air Ltd.
NCAA listed some occurrences—such as the loss of the Main Landing Gear (MLG) wheel during an incident involving a Boeing 737-400 aircraft (5N-MBD), which occurred between take-off at Yola Airport, Adamawa State, and landing at Nnamdi Azikiwe International Airport, Abuja (NAIA), and the return by a B737-300 (5N-MHM) to NAIA due to duct overheat in the cockpit—as reasons for the suspension of the licence.
