Additional customers within the Eko Electricity Distribution Company’s franchise area will soon benefit from a guaranteed minimum of 20 hours of daily power supply. This upgrade is in accordance with the newly approved Multi-Year Tariff Order (MYTO) by the Nigerian Electricity Regulatory Commission (NERC). To achieve this, 33 more feeders will be upgraded to Band A.
In a recent statement, Babatunde Lasaki, the general manager of Corporate Communications at EKEDC, reassured customers within the EKEDC network that efforts are being made to enhance the quality of service provided to them.
The 33 additional feeders include Adeleke Adedoyin, Ajeast, Annex, Army Resettlement, British America Tobacco, CIG, Coker, Dideolu, Droyers, Empire Court, Estate, Etim Inyang, Firro, Freeman, Glover, Heritage, M&K Express, Mega Plaza, Montgomery 1, Moore Road, Nest Oil, NIMR, Nipost, Osborne, Ozumba Mbadiwe, Palace Road, Rocky Estate, Rumens, Smith, Station Feeder, Victoria Arobieke, DPR and Nitel.
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Lasaki mentioned that the recent approval of 33 additional Band A feeders brings the total number of Band A feeders for EKEDC to 54. He mentioned that they are working on improving their service to better serve their customers. They are planning to expand the list of Band A feeders to provide more customers with a guaranteed 20 hours of power supply every day.
We are dedicated to ensuring that customers in service bands B to E also experience their guaranteed minimum supply hours as we strive to enhance our power supply. We are dedicated to ensuring a consistent and reliable power supply within our franchise area. Our team is committed to minimising any disruptions and providing uninterrupted service.
He also mentioned that the company has a dedicated Rapid Response team to address customer complaints and inquiries about power supply. Customers can find more information on the EKEDC website.
In addition, customers are encouraged to verify their band affiliation by entering their metre or account numbers on the website mentioned.
